Mail Track For Gmail Support
  • 👋Welcome to Mail Track for Gmail
  • documentation
    • 🛠️Installation
    • ⚙️Send your first tracked email
    • 🤩Get your email tracking report
    • ❓FAQ
  • Account management
    • 🖥️Manage your subscription
  • Chrome extension
    • Chrome extension help
    • Installation
    • Send a tracked email
    • Email tracking report
    • Settings
  • Google workspace add-on
    • Installation
    • Send a tracked email
    • Email tracking report
    • Settings
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FAQ

Frequently asked questions

PreviousGet your email tracking reportNextManage your subscription

Last updated 1 year ago

Should I use Chrome Extension or Google Workspace add-on?

If you plan to use Mail Track for Gmail on your desktop, use the Chrome extension: the integration with Gmail provide a seamless user experience.

If you want to send tracked emails from your mobile, use the Google Workspace add-on (directly from the Gmail IOS or Android App).

In the end, these tools are connected, so you can use the two of them!

If any doubt start with the Chrome Extension

The add-on installation seems to be successful but I can't find the shortcut in my Gmail inbox

This issue is affecting all Google Add-ons, it occurs when you have multiple accounts signed in under the same Google Chrome Profile.

An easy workaround is to open a private window, sign in to the Google account you want, and then proceed to the installation.

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