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Installation
You will learn how to install Mail Track add-on in your Google Gmail
Install Mail Merge for Gmail from the Google Workspace marketplace if you haven’t already done so by clicking on the “Install” button.
Install Mail Track for Gmail from the Google Workspace Marketplace
- A pop-up will ask for your permission to install the add-on, click on Continue
- Another popup will ask you for some permissions, click on "Allow"
After the installation (it usually takes less than 15 seconds) you will get a popup, saying that the add-on has been installed.
How to launch Mail Track for Gmail add-on
- Go to your Gmail Inbox (if Gmail was already opened, refresh the page)
- In the sidebar, on the right, click on Mail Track for the Gmail icon
There are two known issues that we can't fix, as it doesn't depend on Mail Track for Gmail:
1- The add-on doesn't seem to be installed successfully / I never get the "add-on installed successfully" popup:
This issue can occur when you sign in to Google accounts, and you are not using the principal account for installation. An easy workaround is to open a private window, sign in to the Google account you want, and then proceed to the installation.
2- After successful installation, Mail Track is not visible in Gmail:
Simply refresh Gmail, wait for 10 seconds, and it should appear in the menu!