# Installation

## Install Mail Track for Gmail <a href="#h.yh7yiptzhjsv_l" id="h.yh7yiptzhjsv_l"></a>

Install Mail Merge for Gmail from the [Google Workspace marketplace](https://workspace.google.com/marketplace/app/mail_tracker_for_gmail/888949007475) if you haven’t already done so by clicking on the “Install” button.

<figure><img src="https://3184536707-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSqhvJUBePC94wn6LSx9%2Fuploads%2FIneM6YG7DqxTtyImnjfg%2Fmarketplace.png?alt=media&#x26;token=7af0bf8e-e16e-4e6e-b79e-b43c34dbe873" alt="Install Mail Track for Gmail from the Google Workspace Marketplace"><figcaption><p>Install Mail Track for Gmail from the Google Workspace Marketplace</p></figcaption></figure>

* A pop-up will ask for your permission to install the add-on, click on Continue
* Another popup will ask you for some permissions, click on "Allow"

After the installation (it usually takes less than 15 seconds) you will get a popup, saying that the add-on has been installed.

## Launch Mail Track for Gmail <a href="#h.4p9vsne6s5z4_l" id="h.4p9vsne6s5z4_l"></a>

<figure><img src="https://3184536707-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSqhvJUBePC94wn6LSx9%2Fuploads%2F7DEiencWOudEd7W7l4RB%2Fopen%20mailtrack%20addonv2.png?alt=media&#x26;token=bae536a8-7140-41c6-a70e-b23e498693d0" alt="How to launch Mail Track for Gmail Google Workspace add-on"><figcaption><p>How to launch Mail Track for Gmail add-on</p></figcaption></figure>

* Go to your Gmail Inbox (if Gmail was already opened, refresh the page)
* In the sidebar, on the right, click on Mail Track for the Gmail icon

## Installation issues: <a href="#h.2zr90orf384h_l" id="h.2zr90orf384h_l"></a>

There are two known issues that we can't fix, as it doesn't depend on Mail Track for Gmail:

**1- The add-on doesn't seem to be installed successfully / I never get the "add-on installed successfully" popup:**

This issue can occur when you sign in to Google accounts, and you are not using the principal account for installation. An easy workaround is to open a private window, sign in to the Google account you want, and then proceed to the installation.

**2- After successful installation, Mail Track is not visible in Gmail:**

Simply refresh Gmail, wait for 10 seconds, and it should appear in the menu!